How to Fill Your Prescriptions

With your benefit plan, you have the choice to fill your prescriptions at a local retail pharmacy or with home delivery by mail.

Local retail pharmacySet up home delivery by mail
You can use your plan at more than 68,000 retail pharmacies located nationwide. The list includes both independent and major drugstores.   You may save money by transferring a current prescriptions or filling a new prescription with our home delivery pharmacy partner, The Pharmacy at Bergheim. Shipping is free.  Home delivery can be for a 30, 60 or 90 day prescriptions.   Some restrictions apply.

How to Decide Where to Send Your Prescription

Depending on the type of prescription medication you need, it may make sense to use a local retail pharmacy or set-up home delivery.

Retail Pharmacy

For acute care or short-term prescriptions, such as antibiotics, use a local retail pharmacy. As an EnvisaCare Rx member, you can go to any of nearly 68,000 retail pharmacies nationwide, including most major drugstores. Show your local pharmacy your member card and ask if the accept your prescription benefits plan.

Home Delivery

Maintenance medications are taken regularly and are used to treat ongoing conditions like high blood pressure or cholesterol. If you take maintenance medications, consider having your doctor send your prescription to a home delivery pharmacy that can fill 30, 60 or 90-day supplies.  This saves you time by not having to go to the pharmacy as often and may save you money.

We’ve partnered with The Pharmacy at Bergheim to provide our home delivery drug program.  This program allows you to order new prescriptions or refill medications and have them mailed directly to you. 

Delivery prescriptions can be for a supply ranging from 30 days to 90 days.  Some restrictions may apply. New prescriptions are typically processed within 2 days unless additional information is needed.  Shipping can take up to 5 days after the order is processed. 

If you need your prescription sooner, you may also ask your doctor to write two prescriptions; one for a 30-day supply to fill at your local pharmacy immediately and another for up to a 90-day supply through our home delivery program.

Your doctor can electronically submit a prescription to:

The Pharmacy at Bergheim
1 FM 3351
Suite #115
Boerne, TX 78006
NCPDP ID: 5924457

To transfer a prescription from another pharmacy, you can request the transfer online directly from The Pharmacy at Bergheim.  Simply go to  Or you can call the pharmacy directly at 866.237.4434.  Have your prescription number handy.